Home Frequently Asked Questions

1) Hey, this is good stuff! Why didn't you take it?


What we purchase is simply based on condition, client demand and store inventory. If we haven't had much luck with similar items in the past, we are happy to refer you to another location.

2) Why Don't You Look Through Trash Bags?


Let's face it -- trash bags are for trash! For the safety of our employees, please bring your items laid out in a basket, bin, tub, box, gift box -- anything but a trash bag! This will also enable us to go through your items faster which means you get your cash faster :)

3) What Days and Times Do You Buy?


We look at items everyday before 4pm, Mon-Sun.

4) What's Your Return/Exchange Policy?


If you change your mind about an item, feel free to bring it back for store credit within 7 days of your purchase with the tag still attached and your receipt. We'll give you a gift card with the full amount -- you can us it towards anything in the store and it never expires!

5) What Are You Buying?


Pack & Plays
Super Yards
High Chairs
Swings
Strollers
DVD's
Books
Dining Boosters
Bumbos
Ride On Toys
Exersaucers
Jumperoos
Co-Sleepers
Outdoor toys
Gates
Bouncy Seats
Brest Friends
Boppys
Activity Mats

Call us if you are unsure if we accept your item -- we'll let you know! :)

6) What Don't You Buy?


Due to Sanitary/Safety Reasons We Do NOT Buy:
Car seats
Bathtubs
Diaper Pails
Potty Chairs
Walkers with wheels (the stationary "exersaucer" types are fine!)
Any Baby equipment more than 5 years old

Used:
Underwear
Cloth diapers
Stuffed animals
Bedding or pillows
Used breast pumps
Dressers
Cribs

We keep informed of all recalled items and will not buy or sell any item that has been recalled.

7) How Do I Shop Online?


Our website is directly linked to our Facebook page where we upload nearly all of our furniture, gear and toy items (as well as the very popular clothing)! If you see anything you would like to purchase, give us a call to put the item on hold (we hold nil the end of the business day). You can even buy it right over the phone with your credit card and pick it up at your convenience. If you're too far away to come to BGR we can even ship your items!

8) Why Shop at BGR?


It's Green!
◦ Buying at Baby Go Round is recycling -- you're giving used, unwanted items a chance to be useful again and keeping them from the landfill!

Better Than Yard Sales!
◦ No items laying out on the grass and in the sun all day.
◦ No randomly driving around, looking for what you need.

Better Than Online Shopping!
◦ No paying for shipping and handling.
◦ No risks- see what it looks like, try it on and test it out before you buy it.
◦ If it doesn't fit or you have a change of mind, you can bring it back.* (See our exchange policy)

Better Than Online Classifieds!
◦ No going to a stranger's house to buy items.
◦ No strangers calling your house at random hours.
◦ We're here for you even after you get home with your purchase -- call us with any questions and we'll do our best to help you over the phone or you can come on in to the store.


9) Why Sell at BGR?


It's Green!
◦ Selling at Baby Go Round is recycling -- you're giving your used and unwanted items a chance to be useful again while simultaneously getting some cash back..

Better Than Yard Sales!
◦ No bargain hunters offering you 50 cents for a stack of clothing or $5 for your co-sleeper.
◦ No time and money invested into making flyers, price tags and advertising.
◦ No getting up early and selling all day.
◦ No waiting around for someone looking for baby items to find your yard sale.

Better Than Online Selling!
◦ No insertion fees.
◦ No shipping.
◦ No hassle of uploading pictures.
◦ No waiting for someone to find your posting.

Better Than Online Classifieds!
◦ No strangers coming over to your house to look at your items.
◦ No strangers calling your house at random hours.
◦ No missed appointments
◦ No waiting for someone to find your listing.

10) What's a Frequent Shopper Card?


It's awesome, that's what! We keep track of your purchases every time you shop with us. When you spend $200, you get 20% off your next entire purchase. You can redeem your card the day you hit the $200 mark or save it for a later time. The card never expires and you can use it towards any of the items at BGR!

11) Why Don't You Have What I'm Looking For?


As a resale shop, our inventory changes on a daily basis. We never know when or what is going to come in! This adds to the exciting treasure hunting aspect of resale. A great way to see if items you are on the hunt for have come in is to check our Facebook. Find out more here.

12) Why Do You Buy in Bulk/Batches?


It's easy! We pride ourselves on getting through your items quickly and efficiently. Buying clothing and smaller items in batches saves everyone involved a lot of time -- we see several hundred if not several thousand items on any given day. So buying in "batches" is most effective for everyone -- you get your money (and your space back) way faster!